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CISA QUESTION #1752
Question 1
What is the leading technique for reporting compliance with key operational requirements?
  • Technical recommendations from IT
  • Identify business issues and governance objectives
  • COBIT performance framework
  • Individual compliance elements derived from contracts and regulations✔️
Correct Answer Explanation
Using a compliance matrix built from signed contracts, advertised SLA statements, and specific regulatory points defines the most critical service elements needed to support business operations. Absence of this document typically signals a major governance control failure.