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Nursing QUESTION #9170
Question 1
A Head Nurse is evaluating nursing staff performance. According to Donabedian's Model of quality care, which component evaluates the process of care?
  • Availability of adequate nursing staff (structure)
  • Whether nursing procedures were followed correctly (process)✔️
  • Patient outcomes after discharge (outcome)
  • Number of beds in the facility (structure)
Correct Answer Explanation

Donabedian's Model of Quality (1966) has three components:

ComponentDefinitionExamples
StructureResources and organizational featuresStaff ratios, equipment, facility design
ProcessActivities that constitute health care deliveryAdherence to protocols, documentation, patient assessment techniques
OutcomeChanges in patient health statusMortality rates, patient satisfaction, complication rates

Whether nursing procedures were followed correctly is a process indicator.