Correct Answer: B — Rapport

Travelbee's Phases of the Human-to-Human Relationship:

1. Original encounter: First impressions — both nurse and patient form perceptions of each other
2. Emerging identities: Nurse and patient begin to perceive each other as unique individuals (not stereotyped roles)
3. Empathy: Nurse shares in the patient's psychological state; understands the meaning of their experience
4. Sympathy: Nurse not only understands but wants to alleviate the patient's suffering (goes beyond empathy)
5. Rapport: The culminating phase — nurse and patient transcend roles; true human connection is achieved; characterized by compassion, trust, and mutual understanding

Travelbee emphasized that the goal of nursing is to help individuals find meaning in illness and suffering, which is achieved through this human-to-human relationship.