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ASF ACT 1975 (Dec 2012) QUESTION #934
Question 1
How should an AD ASF manage a large, angry crowd during a flight cancellation?
  • Use physical force immediately
  • Provide clear information and maintain a presence✔️
  • Lock all the terminal doors
  • Leave the area to avoid conflict
Correct Answer Explanation
Clear communication and visible presence are key to preventing a frustrated crowd from turning into a security riot.