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Public Adminstration QUESTION #9545
Question 1
The Systems School borrowed the concept of 'system' from biological sciences. A government ministry receives a report that its policy outputs are producing unintended social consequences. According to Systems Theory, what mechanism allows the organization to detect and correct this?
  • Synergy — the combined output of the ministry exceeds what individual departments produce alone
  • Feedback — information about outputs is returned to the organization to adjust inputs and processes✔️
  • Subsystem interdependence — related departments automatically realign when external conditions change
  • Open system boundary — the ministry absorbs environmental change without requiring structural adjustment
Correct Answer Explanation
Feedback is the core corrective mechanism in Systems Theory — information about actual outputs (outcomes) is returned to the system to allow adjustment of inputs and transformation processes. Without feedback loops, organizations cannot detect or respond to unintended consequences.