Home › MCQs › Tourism & Hospitality Management › Question #1609
Back to Questions
Tourism & Hospitality Management QUESTION #1609
Question 1
The Front Office Operations course covers the 'Property Management System (PMS).' Which of the following best describes its function in hotel operations?
  • A physical blueprint used for hotel construction and renovation planning
  • An integrated computer-based system that manages guest reservations, check-in/out, room assignments, billing, night audit, and interfaces with other hotel departments✔️
  • A manual ledger system for recording guest payments
  • A marketing database for tracking customer preferences
Correct Answer Explanation
The PMS (Property Management System) is covered extensively in Module 7 of the Front Office Operations course. It is a centralized hotel management software that integrates guest registration, room management, billing, the night audit function, and interfaces with other systems (POS, reservation systems, housekeeping status) — replacing manual front office procedures.