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Journalism / Mass Communication QUESTION #6352
Question 1
In Wilbur Schramm and Osgood's Interactive Model (1954), what fundamental improvement was introduced over Shannon-Weaver's earlier model?
  • It removed the concept of noise entirely from the communication process
  • It introduced the concept of encoding and decoding as simultaneous, two-way activities along with feedback and the field of experience✔️
  • It restricted communication to technological channels only
  • It replaced the receiver with an automated decoder
Correct Answer Explanation

Shannon-Weaver (1947) modelled communication as a linear, one-way process concerned mainly with engineering fidelity. The major criticisms were: (1) it ignored the meaning of messages, and (2) it treated communication as unidirectional. Wilbur Schramm (1954), working with Osgood, addressed both gaps. He conceived encoding and decoding as simultaneous, reciprocal activities — both sender and receiver are continuously encoding and decoding at the same time. He added the critical concept of the field of experience (the psychological frame of reference that each party brings), and incorporated feedback as an essential loop. The model also included context and recognised that meaning is negotiated, not merely transmitted. This made it far more applicable to human (as opposed to machine) communication.