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Journalism / Mass Communication QUESTION #6354
Question 1
David Berlo's SMCR Model (1960) identifies five communication skills. Two are encoding skills and two are decoding skills, with one skill common to both. Which of the following correctly identifies ALL five?
  • Encoding: Listening and Reading; Decoding: Speaking and Writing; Common: Reasoning
  • Encoding: Speaking and Writing; Decoding: Listening and Reading; Common: Thought or Reasoning✔️
  • Encoding: Reading and Reasoning; Decoding: Writing and Speaking; Common: Listening
  • Encoding: Speaking and Listening; Decoding: Reading and Writing; Common: Thinking
Correct Answer Explanation

David Berlo's SMCR (Source-Message-Channel-Receiver) Model places heavy emphasis on the communication skills of both the source/encoder and the receiver/decoder. According to Berlo:

  • Encoding skills (producing messages): Speaking and Writing
  • Decoding skills (receiving messages): Listening and Reading
  • Skill common to both encoding and decoding: Thought or Reasoning — the intellectual capacity to analyse intentions and translate them into appropriate language or interpret received language accurately

Berlo also stressed the dyadic (two-party, relationship-based) nature of communication: the same skill level in a source might succeed with one receiver but fail with another because the receiver's skill, knowledge, attitude, and socio-cultural background differ. This makes fidelity — the degree to which the received message matches the intended message — the key measure of communication quality.