Home MCQs Human Resource Management Question #6434
Back to Questions
Human Resource Management QUESTION #6434
Question 1

Total Quality Management (TQM) initiatives are programs designed to:

  • Reduce production costs by eliminating waste
  • Improve quality of all processes leading to final product or service✔️
  • Increase employee satisfaction scores
  • Automate manufacturing processes
Correct Answer Explanation

TQM programs are designed to improve the quality of all the processes that lead to a final product or service. In TQM, every aspect of the organization is oriented toward providing a quality product or service - it's a comprehensive quality philosophy.