What is the role of 'incident management' in IT operations?


Which of the following best describes the concept of 'high availability' in IT systems?


In the context of business resilience, what is 'business continuity planning' (BCP)?


What is the primary purpose of implementing IT change management processes?


Which of the following is a critical component of an effective IT governance framework?


What is the main goal of implementing a network security policy?


Which of the following best describes 'data integrity'?


What is the significance of 'capacity planning' in IT operations?


What is the purpose of a 'service level agreement' (SLA) in IT operations?


Which of the following best describes 'failover' in IT systems?